Last updated: September 24, 2026
This policy explains how the free trial, cancellations and refunds work for Volleyora’s paid plan. Payments are handled by Freemius, our checkout and payment provider.
1. How subscriptions work
Paid plans are sold as subscriptions through Freemius. A monthly plan renews every month and an annual plan renews once a year, until you cancel.
2. Free trial
The Pro plan starts with a 7-day free trial. You add a card or PayPal account at checkout, but no payment is taken during the trial. If you cancel before the trial ends, you pay nothing. If you do not cancel, the first payment is taken when the trial ends and your subscription renews from then on.
3. 30-day money-back guarantee
You can ask for a refund within 30 days of starting your subscription. To ask, email support@volleyora.com from the address on your account.
4. Cancelling
You can cancel renewal at any time. Cancelling stops the next charge; it does not refund the period you have already paid for (unless you ask for a refund within the 30 days above), and your access continues until that period ends. To cancel, use the link in your Freemius receipt or email support@volleyora.com from the address on your account.
5. Price protection
Your price never goes up while your subscription stays active. If we raise prices later, existing customers keep the price they signed up at.
6. Billing problems
If you were charged in error, charged twice, or charged after cancelling, email support@volleyora.com with the receipt and we will put it right.
7. Contact
Hamza Ali, founder of Volleyora
support@volleyora.com